Effective as of December 26, 2023.
This Privacy Policy describes how Faye’s One, Inc. ("Faye’s One," "we", "us" or "our") handles personal information that we collect through our website and mobile app that link to this Privacy Policy (collectively, the “Service”).
Personal information we collect
How we use your personal information
How we share your personal information
Your choices
Other sites and services
Security
International data transfers
Children
Changes to this Privacy Policy
How to contact us
Information you provide to us. You may provide us with the following categories of personal information:
If we ask you to provide other categories of personal information not listed above from you, we will use it consistent with this Privacy Policy or as otherwise explained at the time of collection.
Third party sources. We may combine personal information we receive from you with personal information we obtain from third party sources, such as other Service users who share your information when they invite you to use the Service.
Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as:
Cookies and similar technologies. Some of the automatic collection described above is facilitated by the following technologies:
If you block or reject these technologies, certain areas or features of the Service may not work or be accessible.
We may use your personal information for the following purposes or as otherwise described at the time of collection:
Service delivery. To provide, operate, support and improve the Service and our business. This includes communicating with you via email, including to provide support, respond to questions and send you reminders, updates, and other administrative messages.
Marketing. To send you marketing emails. You may opt-out of our marketing emails as described in the Opt-out of marketing communications section below.
Research and development. For research and development purposes, including to analyze and improve the Service and our business. As part of these activities, we may create aggregated, de-identified and/or anonymized data from personal information we collect. We make personal information into de-identified or anonymized data by removing information that makes the data personally identifiable to you. We may use this aggregated, de-identified or otherwise anonymized data and share it with third parties for our lawful business purposes, including to analyze, improve and promote the Service and our business.
Compliance and protection. To comply with applicable laws, lawful requests, and legal process (such as to respond to subpoenas or requests from government authorities), and to protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims), including by enforcing the terms and conditions that govern the Service, and taking steps to prevent, investigate and deter fraud, cyberattacks or other unauthorized, unethical, or illegal activity.
We may share your personal information with the following categories of recipients and as otherwise described in this Privacy Policy or at the time of collection:
Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology and security, generative artificial intelligence, customer support, email and SMS delivery, marketing, payment processing, customer research, and analytics). We and our service providers may monitor and record your communications with us and with other users through any of the channels described in this Privacy Policy for the purposes described below in the How we use your personal information section.
Payment processors. When you make purchases through the Service, your transactions are processed by third party payment processors, such as Stripe. These payment processors may collect your name, phone number, e-mail address, mailing address, billing address, payment card information, and other information needed to process your payment. They may also retain this information to enable you to purchase additional items through our Service without having to re-enter your payment information each time. Their collection and use of your personal information is governed by their own privacy policies, terms and rules. You can learn about how Stripe handles your personal information in its privacy policy available here: https://stripe.com/privacy.
Professional advisors. Professional advisors, such as lawyers, accountants, auditors, bankers, and insurers, where necessary in the course of the professional services that they render to us.
Affiliates. Corporate affiliates that we control, are controlled by, or with which we are under common control, for purposes consistent with this Privacy Policy.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. Parties (and their advisors) to business transactions (or negotiations of or due diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Faye’s One or our affiliates (including, in connection with a bankruptcy or similar proceedings).
Access or update your information. You may review and update certain Service account information within your account.
Opt-out of marketing communications. You may opt-out of marketing emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us with your opt-out request. Please note that if you opt-out of promotional emails, you may continue to receive service-related and other non-marketing emails.
Cookies and similar technologies. The settings of most browsers let you remove or reject cookies. See the Cookies and similar technologies section above for more information about your choices.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Delete your account. You can request that we delete your account through the settings in our mobile app or by contacting us with your account deletion request. Please note that if we delete your account, we will be unable to provide any online or digital services to you or support for past services you have requested.
Exercise California removal rights. Registered users of the Service who are California residents and under 18 years of age may request and obtain removal of content or information that they posted on the Service where it can be accessed by others. Please contact us with these requests. Upon receipt of the request, we will comply with applicable legal requirements to remove it or ensure that it is anonymized. Such removal does not ensure complete or comprehensive removal of the content, as, for example, some of the content or data may have been reposted by another user.
The Service may link to, and our content may be integrated into, online services operated by third parties. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other online services you use.
We employ technical and organizational safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies, and we cannot guarantee the security of your personal information.
The length of time we retain a category of personal information is determined based on whether it is sufficient to fulfill the purposes for which we collected it, including to satisfy legal, regulatory, accounting, or reporting requirements, establish or defend legal claims, enforce our agreements, resolve disputes or fraud prevention. We may either delete or anonymize personal information we no longer require.
We are headquartered in the United States and may use service providers that operate in the United States and other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those that apply where you live.
The Service is not intended for use by anyone under 13 years of age. If you are a parent or guardian of a child under 13 from whom you believe we have collected personal information in a manner prohibited by law, please contact us and let us know. If we learn that we have collected personal information through the Service from a child under 13 years of age without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledgment that the modified Privacy Policy applies to your interactions with the Service and our business.
How to contact us
If you have questions or concerns about this Privacy Policy or our practices, please contact us at hi@findfaye.com.